Contact us
Get in Touch
We'd love to hear from you! Whether you have questions about ETHEREAL ESSENCE 01 PTE. LTD. , need technical assistance, or want to explore partnership opportunities, our team is ready to help.
SUPPORT CHANNELS
service@3designmodeler.com
Response within 24 hours (business days)
Live chat: Available Monday-Friday, 9am-6pm SGT
Customer Service
Account, billing, and licensing questions
Response time: 1-2 business days
Training Resources
Custom training requests
Certification program information
Workshop and webinar scheduling
BUSINESS INQUIRIES
Partnership Opportunities
For integration, content, and reseller inquiries
Enterprise Solutions
Multi-user licensing and corporate implementation
Media Contact
Press kit, interview requests, and media resources
Office Hours:
Monday-Friday: 9:00 AM - 6:00 PM SGT
Closed on Singapore public holidays
By Public Transport:
Nearest MRT: Redhill Station (EW18)
Bus Services: 51, 63, 111, 120, 121, 122, 131
By Car:
Limited visitor parking available (please call ahead to reserve)
Feedback & Suggestions
We're constantly working to improve HomeCraft Studio and value your input. Share your ideas, feature requests, or general feedback:
service@3designmodeler.com
Your suggestions directly influence our development roadmap and help us create a better product for everyone.